RETURNS ARE NOT ACCEPTED ON END OF SEASON SALE ITEMS
If you are not completely satisfied with your purchase, simply return the goods to our warehouse within 30 days of receipt and we will refund your ordered item/s upon receipt. Delivery charges are not refunded.
Please use your Returns Label included in your original order to return your item/s. Please note that this label is not a Pre Paid postage label.
If you have misplaced your Returns Label, simply send your item to the below address and include your Order Number :
The parcel can take up to 10 working days to reach us therefore we recommend that you send items back within 7 days of receipt to ensure the goods arrive to us within 30 days or receipt, so we can process your refund.
As the parcel remains your responsibility until it arrives with us, remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it. Refunds are made minus the delivery cost.
FOR HYGIENE REASONS WE DO NOT ACCEPT RETURNS SWIMWEAR.
In order to serve you most efficiently, we do not offer merchandise exchanges. Our stock sells out very quickly, so in order to ensure that you receive your desired product we highly recommend you return your item within 30 days of receipt and place a second order immediately. Once we have received your return, we'll credit your account.